IT Sourcing & Outsourcing
Outsourcing and provider transitions require more than a sourcing decision.
They need clear responsibilities, realistic transition plans and governance that works in daily operations.
I support organisations from sourcing strategy and provider selection through transition, stabilisation and sustainable service delivery.
Typical situations
- Planned or ongoing outsourcing initiatives
- Provider transitions or service stabilisation
- Complex multi-provider landscapes
- Unclear ownership between customer, provider and partners
- Delivery risk before or after go-live
My focus
- Sourcing strategy, RFPs and service scope
- Customer readiness and operational dependencies
- Transition governance and provider steering
- Operating model, roles and decision paths
- Alignment between internal IT, business and provider teams
Outcome
- Clear accountability across all parties
- Realistic commitments before contract signature
- Controlled transition into stable operations
- Fewer escalations and lower delivery risk
- Governance that works beyond go-live